Aayantika Choudhury, Author at Course5 Blog

Aayantika Choudhury
Manager Social CRM for Social Media Team

Aayantika Choudhury
SVP - Analytics Products, Solutions and Consulting

Social Customer Service – The new mantra to enhanced Public Relations

15 + years of experience in SaaS, Social Media Listening, Content Management & Marketing, Managed Services, Recruitment & Hiring, Operations management for Customer Service/ Acquisition for contact centers both in Voice and Social Media led environment.

Social Customer Service – The new mantra to enhanced Public Relations

Social Consumer Segmentation- It’s power and impact on future strategies

The Quality of Interaction in Social Media Customer Service – One of the newest game changer to impact your Net Promoter Score

The New Era of Proactive Customer Service – the differentiator for your brand image