SPEAKERS

ABOUT THE EVENT

AI has changed our personal lives. Search. Socializing. Shopping. Banking. Creativity. Want to know the temperature outside? Just ask Alexa. In all of these areas, the combination of AI with digital technologies empowered us and simplified our lives. AI is now changing the way we work. It is driving intelligent automation, ushering in better, faster outcomes. Just as at home, AI at work is augmenting human capabilities. The Human-AI Enterprise is a partnership that is just beginning to form. How do we scale it across organizations in ways that benefit everyone?

Course5’s virtual event, Scaling the Human-AI Enterprise, will focus on helping you extend your abilities by harnessing the power of AI. The event will focus on applications of AI that are fast expanding our current capabilities in Customer Experience, Digital, eCommerce, Marketing, Research and Sales. Come be inspired by what AI enables today and what is coming tomorrow.

HIGHLIGHTS

HIGHLIGHTS FROM COURSE5 COMPASS

Digital Takes Center Stage

RESOURCES

Industry Track

AI is a force-multiplier. It extends human cognition and responsiveness. Often, it makes the unthinkable achievable.

While piecemeal AI applications have already made their way into many organizations, AI leaders who commit to wide-scale transformation with tenacity and rigor will achieve exponential gains and find themselves on an accelerated growth trajectory. Tomorrow’s successful companies recognize today that the real breakthroughs in AI learning and scale come from persisting through the difficult phases of the journey.

No matter your organization’s stage of AI maturity, this track will give powerful insights on how you can build a scalable, value-creating AI strategy and use your AI investments to step up to the future.

Domain Track

Applications like computer vision, chatbots and anomaly detection have successfully emerged from the peak of inflated expectations, as described in Gartner’s Hype Cycle, and are improving experiences by saving time, anticipating needs, and reducing cognitive burdens. New AI applications are showing promise and we can expect the pace of innovation to continue to accelerate.

The effective application of AI technologies in specific use cases will be a major source of competitive advantage in the coming years. The use of AI across Marketing, Sales, Research, Customer Experience, Digital and eCommerce to reduce costs, provide better value, and drive innovation through saved resources and enhanced means is quickly becoming essential to survival. AI is no longer just nice to have.

Let’s look at how AI is fundamentally transforming the gears of business.

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  • Day 1
  • Day 2

AGENDA

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ASHWIN MITTAL

Course5 Intelligence

Welcome Session

Scaling the Human-AI Enterprise

8:00 AM TO 8:10 AM PDT

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MILAN KUMAR

ZF WABCO

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ANEES MERCHANT

Course5 Intelligence

Opening Keynote Session

The CIO and CHRO – At the Intersection of Driving Human and AI Co-existence

8:10 AM TO 8:50 AM PDT

TRACK A

(Industry)

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DEREK GOMINGER

Lenovo

Session A1

Leveraging AI to Improve the Human Experience | Customer Experience and Pricing

8:50 AM TO 9:20 AM PDT

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SHIVANKU MISRA

Gannett

Session A2

Augmented Intelligence for Customer Targeting

9:20 AM TO 9:50 AM PDT

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KALINDI MEHTA

Colgate-Palmolive

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DAN FOREMAN

Course5 Intelligence

Session A3

AI Vision for Brand and Innovation Insights

9:50 AM TO 10:20 AM PDT

TRACK B

(Domain)

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DR. A. LYNN ABBOTT

Virginia Tech

Session B1

Trends in Artificial Intelligence and Computer Vision for Automobiles

8:50 AM TO 9:20 AM PDT

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DR. EDWARD A. FOX

Virginia Tech | ClaimEdge

Session B2

Claims/NLP/AI: Improvements Through Insurance-Law Collaboration

9:20 AM TO 9:50 AM PDT

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DR. RAUL V. RODRIGUEZ

Woxsen University

Session B3

Real-world Applications of Quantum Computing in Enterprises

9:50 AM TO 10:20 AM PDT

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MICHELE GOETZ

Forrester Research

Closing Keynote Session

Business Ecosystems are Disrupted by AI Networks

10:20 AM TO 11:00 AM PDT

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DAVID MCBRIDE

Course5 Intelligence

Thank you Session

Scaling the Human-AI Enterprise

11:00 AM TO 11:10 AM PDT

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JAMES TAYLOR

International Keynote Speaker

Opening Keynote Session

SUPERCREATIVITYâ„¢: Augmenting Human Creativity In The Age of Artificial Intelligence

8:00 AM TO 8:40 AM PDT

TRACK A

(Industry)

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TARUN KATARIA

Mars

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IMRAN SAEED

Course5 Intelligence

Session A1

OmniChannel + AI : New Rules for Winning the Game

8:40 AM TO 9:10 AM PDT

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TS BALAJI

Cox Communications

Session A2

Future of Experience Measurement

9:10 AM TO 9:40 AM PDT

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HETAL PATEL

iHeartMedia

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DAVID MCBRIDE

Course5 Intelligence

Session A3

SmartAudio: The Tech that uses AI & Machine Learning for "All of Audio"

9:40 AM TO 10:10 AM PDT

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TATIANA SOROKINA

Novartis

Session A4

From Personalized Medicine to Personalized Care: How Pharma Uses a Consumer-centric Approach to Patient Engagement

10:10 AM TO 10:40 AM PDT

TRACK B

(Domain)

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DR. VEEKY BATHS

BITS Pilani

Session B1

Cognitive Neuroscience: Application of EEG and Graph Theory for the Prediction and Interpretation of Consumer Decisions

8:40 AM TO 9:10 AM PDT

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DR. EDWARD A. FOX

Virginia Tech | ClaimEdge

Session B2

The Partnership of the Future – Ethics + AI

9:10 AM TO 9:40 AM PDT

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ABDUL RAHEEM

Mondelez International

Session B3

Competitive Advantages with Augmented Analytics

9:40 AM TO 10:10 AM PDT

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PRATEEK SRIVASTAVA

Mondelez International

Session B4

Building AI Products to Assist Human Decision Making

10:10 AM TO 10:40 AM PDT

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JOSEPH SURSOCK

Course5 Intelligence

Event Closing Key Note Session

Scaling the Human-AI Enterprise

10:40 AM TO 11:00 AM PDT