Retail

How do I increase footfalls in my stores

How do I map the customer journey across digital and in-store

How do I increase the Customer Lifetime Value

How do I decrease distribution costs

$150M in increased revenue opportunities through competitive intelligence in pricing and promotion decisions

2000+ FTE hours saved through automation and optimization in the first 6 months of process transition

 

28% increase in CLV (Customer Lifetime Value) – ability to measure this using the solution

The CSAT metric, pertaining to the website experience, improved by 3-4 percentage points, within 6 month

How we help businesses like yours

How do I increase footfalls in my stores? How do I map the customer journey across digital and in-store and create a truly omnichannel experience? How do I increase the Customer Lifetime Value?

The industry is today faced with diminishing power of loyalty and digital disruption from fast improving technology-enabled systems. Retail players need swifter, sharper decision-making as they strive to enhance and personalize the omnichannel experience, optimize inventory, drive higher marketing ROI, and capitalize fast on market opportunities.

 

Course5 Intelligence enables retailers with timely data support across the decision-making lifecycle. Our advanced capabilities along with proprietary frameworks help businesses achieve operational excellence, win customer loyalty, stay ahead of competition, and deliver personalized experience for their customers on a continuing basis.