Unleashing Omnichannel & Digital Customer Experience 2019

Date : 11 Apr 2019 - 12 Apr 2019
Venue :
Amsterdam, The Netherlands

CONNECT with Course5 Intelligence

Meet Joseph Sursock and Praveen Sathyadev from Course5 Intelligence as they present on DCX Storyline for Senior Executive Audiences, and find out how you can empower your business and gain from our expertise in digital customer experience. It’s your organization’s real-time watch on your Direct-to-Consumer (D2C) status.  

Key takeaways:

  • Learn the most effective ways to keep all business groups from senior management to customer service executives and marketing and sales teams closely rallied around your customer metrics.
  • Learn to identify a reliable basis to engage, inform, and consistently generate priority actions for your business.
 

Joseph Sursock Senior Vice President – Client Services (Europe)

Joseph Sursock is a highly knowledgeable and progressive sales and marketing professional with over 20 years business experience. As Senior Vice President of Course5 , Joseph is responsible for strategies and growth for the company's solutions in omnichannel marketing, customer and market intelligence Read More...

 

Praveen Sathyadev VP – Global Operations

Praveen has over 14 year of digital experience working with diverse 'best of breed' clientele across the world. He is currently leading a global team delivering disruptive digital analytics consulting and solutions. He runs multiple programs around DCX for Fortune 100 clients Read More...