Supply Chain & Logistics
Over 57% of business users’ time in Supply Chain and Logistics functions is spent getting access to actionable insights.
Supply Chain & Logistics teams at large CPG, FMCG, and Technology enterprises often lack timely and actionable insights for smarter exception handling around their loads/unloads, warehouse capacity, inventory and order accuracy, safety stock levels, inventory fill rates, and transportation costs.
Course5 Discovery enables the Supply chain & Logistics operations workforce with personalized, contextual insights accessible on-demand for end-to-end visibility across supply chain operations and faster, smarter decision-making in near real-time.
Use Cases

Service Level Optimization
- Categorization & prioritization of Customer Service elements by Profitability Tier and Customer Segment
- Gauge affordability of Service Level through Cost-Benefit Analysis
- Optimize the Order Processing workflow
- Optimize Hub-and-Spoke Network Operations

Safety Stock Level Optimization
- Maintain transparency with Suppliers and Manufacturers on the Aggregate & SKU-level Demand Forecasts
- Optimize Supplier lead time for critical components/SKUs
- Maintain Base Safety Stock on actual economies
- Track inventory by SKU and maintain transparency across multiple echelons

Order Lead Time Optimization
- Collaborate with upstream partners on Weekly Demand Forecasts (Aggregate and Granular level)
- Optimize the Order Processing workflow
- Optimize Hub-and-Spoke Network Operations

Demand Sensing
- Daily Demand Sensing up to 2 months in the future
- Optimize weekly-item-location demand predictions
- Track real-time demand signals through Macro Economic Factors, Social Media Sensing and Recent Sales

Multi-Echelon Inventory Optimization
- Maintain optimum inventory levels throughout the distribution network
- Determine volumetric and financial effects with what-if scenario engines
- Automate model switching and account for actual demand variability through ML capabilities

Supply Chain Cost Optimization
- Optimize Order Processing Cost
- Optimize Safety Stock Levels and Inventory Holding Cost
- Optimize Hub-and-Spoke Network Operations
Related Resources
Our People

Sushant Ajmani
VP – Product Management

- Working in the Retail, CPG, and Technology sector for over 20 years.
- Certified Supply Chain Professional with a passion for the Logistics and Customer Service domain.
- Driving end-to-end supply chain visibility through collaboration, digitization, and AI.

Sunder Balakrishnan
Associate Vice President

- Over 12 years of diverse value delivery experiences across CPG, retail, and technology domains
- Focused on data-driven supply chain excellence using consulting, Applied analytics, and AI
- Six Sigma Black Belt, Supply Chain Masters Certified, Business Analytics Certified