Vivek has been in the Market Research industry for over two decades managing operations across various MR processes. In his career across three organizations, Vivek has played a key role in building large operations teams and business relationships with key accounts. Known for his acumen and deep process knowledge, his core expertise lies in answering business operations and process automation questions. Setting up teams, managing transitions, and bringing operations to a steady state are his core strengths. Apart from managing operations teams, he now also leads the client services team and technology initiative to enhance and create efficient processes.